IMCHK Webinar: How mediation bolsters client relationships and enhances consultation quality?

25 March 2023, Saturday

10:30 am to 12:00 noon (via Zoom)

Outline:

Understand the fundamentals of mediation as an Alternative Dispute Resolution (ADR) mechanism

Appreciate its widespread practice with a broad spectrum of application

Comprehend the importance of interest and needs in negotiations

Encourage the application of mediation skills in consultancy

Speaker

Mr. Aaron Lau CMC